Customer Information

Soap is now treated as a Cosmetic and therefore has to comply with safety laws that are in place. These laws are for the safety and protection of consumers to ensure that what you buy has been certified as safe for sale. These laws apply to every company that manufactures cosmetics regardless of their size. The regulations are there to protect the consumer from buying anything that could potentially cause damage.

• All of our soaps are tested and certified as safe to use by a qualified chemist.

   

• Our labeling contains a list of all ingredients in our soaps using their European INCI names, our name and post code, and the weight. All labeling is clear and legible.

   

• Every one of our soaps has a batch number. This is a unique number given to each batch of soap that we make, this allows us to record and trace where every ingredient in your product originates from.

Avoid contact with eyes. If product gets into eyes wash thoroughly with clean water.

Pregnancy

Care should be taken when using essential oils during pregnancy. Please consult a qualified practitioner for advice before use.

Medical Conditions

Care should be taken when using essential oils if you have a medical condition. Please consult a qualified practitioner for advice before use.

Nut Allergy

As some of our products contain nuts or nut oils there is always a small possibility that any one of our products may contain traces of nuts.

Returns Policy

Please see section 9 - Right to Cancel in the Terms & Conditions.